You have full rights to register a complaint if the following problems occur in the early stages of wear…

• loss of trims and decorations
• failure of buckles and/or other fasteners
• failure of stitching seams
• wrinkling and collapsing of toe puffs
• cracking of soles
• failure of sole adhesion
• failure of heels
• failure of shanks

In all the cases stated above, you can freely get your shoes replaced. After all, all the above mentioned reasons are the manufacturer's fault.