You have full rights to register a complaint if the following problems occur in the early stages of wear…

loss of trims and decorations
failure of buckles and/or other fasteners
failure of stitching seams
wrinkling and collapsing of toe puffs
cracking of soles
failure of sole adhesion
failure of heels
failure of shanks

In all the cases stated above, you can freely get your shoes replaced. (…)